Terminals for tobacconists
BIMEDIA (Buralog) propose des solutions d’aide à la vente pour buralistes, diffuseurs de presse et libraires. Chez ses 5.600 clients, plus de 6.000 caisses et 6.850 écrans sont installés pour les aider à « vendre plus et mieux ».
Client challenges
- Satisfaction and respect of BIMEDIA's commitments with respect to its network.
- Continuity of service for sales points that often have only one cash register.
- Experienced partner for deployment and maintenance work against a backdrop of rapid growth in the BIMEDIA network.
Odéolis Services
- Installation and maintenance services with high availability (from within 4 hours to 1 day).
- Services performed from Monday to Saturday.
Odéolis Added Value
- Knowledge of specialised sales points.
- Managing a sustained rate of on-site deployments and installations, throughout France.
- Consistent service quality throughout the territory.
- SLA compliance → 4,000 interventions per year.
- Traceability of the installed base provided for rental operations.
- Good image with BIMEDIA clients.
- Simplicity: Odéolis - the sole supplier of BIMEDIA.